Telephone complex assignment
This service will help you to communicate with non-English speaking or limited English speaking speaking clients to explain pre-operation procedures, check-ins or follow-up on symptoms, or a conduct a brief client check-in or client survey.
Benefits
This service would improve your provision of language-appropriate information and engage with non-English speaking or limited English speaking clients in different ways according to your communication or service needs.
What will the interpreter do for you?
- Example (1) You can book this service with an instruction for the interpreter to contact the client on behalf of your service or clinic which could include reading and translating English written information into the target language for the client over the phone. After completing the assignment, you can ask the interpreter to report back to you accordingly.
- Example (2) You can book this service with an instruction for the interpreter to contact the client on your behalf two or three times to check on their symptoms based on your supplied questions to ask. After completing the assignment, you can ask the interpreter to report back to you accordingly.