Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Additionally, when you register as a provider or customer on this site, we collect personal information from you to process your registration and set up your profile. For customers, you may also, from time to time, supply us with the name and contact details of your clients for our providers to carry out bookings.
How do we use your personal information?
- For providers, we use your information to assess your suitability as a provider, match you with bookings, and maintain contact with you.
- For customers - We use your information to determine your suitability for our services and carry out interpreter services via the Site.
Sharing your personal information
We do not share your profile information or client information with any third party.
Do not track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
When you place a booking through the Site, we will maintain your Booking Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via firstname.lastname@example.org.