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Information for prospective interpreters

Passionate about supporting your community to access telehealth services offered by primary and community health services? Join the Digi Language Support Service (DLS) to pilot our telehealth interpreting service concept!

Digi Language Support (DLS) Services, a sub-division of Asian Family Services, is testing a digitally enabled service providing a self-service booking system for primary and community care participating agencies to access telehealth language support services. This pilot project is one of the Ministry of Health’s digitally enabled access and participation initiatives.

The pilot aims to enhance access and participation of non-English speaking (NES) or limited English speaking (LES) consumers to health services offered by primary and community-based participating agencies in New Zealand from November 2021.
We have completed the Asian-language interpreter recruitment — As of February 2022, we have over 90 Asian-language interpreters onboard, covering 24 Asian languages. It is time for DLS to expand our services to accommodate more diverse language needs!

Who are we seeking? We are seeking interpreters who are certified with one or more languages/dialects and keen to participate as one of the interpreters providing telehealth interpreting service in this pilot project. From March 2022, we are recruiting interpreters in Middle Eastern, Latin American, African, European, Pacific languages to accommodate more diverse language needs.

Please refer to the list of languages/dialects.

Why participate? Your participation will help build evidence that the DLS telehealth interpreting service concept can improve access and participation for your ethnic communities to telehealth services provided by primary and community care. It will also help us improve the way we provide telehealth interpreting services as the service expands to other languages post the pilot.

Will I get paid? Yes. You will be paid rates according to your qualifications and experience.

How to register? If you are qualified and have experience interpreting in the health setting, we would love to hear from you. Register your interest here. We will be in contact for an interview if you are successfully selected.

Contact: for any further enquiries.

Register your interest now Back